Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking.  Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families. 

Our experienced team at Shriners Children’s Chicago provides compassionate and innovative treatment to children with orthopedic and spine conditions, pediatric rehabilitation and cleft lip and palate. Our personalized approach allows children to reach their full potential.

We offer a competitive salary and benefit package, including medical, dental, vision, disability, retirement, health savings account (HSA), pet insurance, paid time off, continuing education and professional development opportunities. Other considerations include team-approached interdisciplinary care, friendly environment and the satisfaction that our patients are receiving the best care available.

Shriners Children's Chicago has an opportunity for a Manager of Care Management. 

Join a team of professionals committed to improving children's lives.  Our top healthcare professionals excel in their practices and provide compassionate, family-centered care to children who need it most.  

• The Manager of Care Management is responsible for creating safe, healthy environments that support the work of the care management team to improve patient health outcomes, patient engagement, and patient experiences while minimizing cost to patients and families and SHC.
• The role is influential in creating a professional environment and fostering a culture where interdisciplinary team members are able to apply the SHC FOCUSED TM Model of care and Care Management guiding principles.
• Provides service and supervision in the practice of Care Management to ensure processes optimize (a) population health, (b) management of care transitions and (c) deployment and adherence to the plan of care.
• Demonstrates knowledge of, and expertise in, the philosophy and standards of professional Care Management. 
• Assists with the application of these philosophies and standards to diverse populations with special consideration of age and cultural needs, as well as SHC requirements.

Required:

• BSN or BSW
• RN Illinois License or Social Worker Illinois License
• Case Management Certification (CCM, ACM, or ANCC) required. If not currently certified, certification by CCM, ACM, or ANCC will be required within one year of hire, or upon eligibility.

• 2+ years experience in a Healthcare (medical / surgical) setting

  2+ years Care Management

• Excellent customer service skills.

• The ability to manage conflicting priorities.

• Empathy, caring and compassion for children with complex medical conditions and their support systems.

Preferred:

• MSN or Master of Social Work
• 2+ years Pediatrics experience
• 3+ years management experience in a supervisory/leadership role