Shriners Children's

Department Assistant II

Job Locations US-PA-Erie
ID
2024-5099
Remote
No
Category
Administrative Support
Position Type
Regular Part-Time

Company Overview

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for an PT 16 hours/week, Department Assistant II to join our team. Monday and Tuesday 8 hours each day OR Monday 8 hours, Tuesday 4 hours, Wednesday 4 hours.

Responsibilities

The Department Assistant II supports the team through performing the below job functions including, but not limited to scheduling and patient registration.  

  • Strong customer service skills to interact positively with patients
  • Exceptional communication skills with both patients and medical care providers to relay necessary information
  • Ability to juggle and prioritize multiple responsibilities and handle interruptions
  • Strong organizational skills to keep patient information confidential and organized
  • Problem-solving skills for scheduling conflicts, missing documentation and other issues
  • Attention to detail to ensure all patient information is accurate and available
  • Compassion to help patients and caregivers in difficult situations
  • Understanding of the importance of confidentiality
  • Works well with a team, collaborates with all staff members as necessary

Qualifications

Education

High School diploma required 

 

Skills and Experience

3-5 years administrative experience

Intermediate level of experience with Microsoft Suite of products

 

Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace. 

 

Shriners Children’s values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

In accordance with local and system policies, all SHC employees must be fully vaccinated for COVID-19 to be eligible for hire.

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