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Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for an Epic Manager reporting into our Corporate Headquarters location.

The Epic Manager provides leadership and oversight; works collaboratively with clinical operations and IS teams to identify and implement system enhancements; and manages a team of Epic Applications Analyst to configure and maintain system settings to ensure optimal functionality and meet user needs. The Epic Manager develops and maintains documentation for system use and training materials and analyzes system usage data and identify opportunities for improvement. The Epic Manager will stay up to date on the latest Epic updates and best practices; manage and prioritize application-related tasks and projects; troubleshoot and resolve application issues; and participate in system upgrades and implementations.

This position requires travel as needed, off hours work and participation in on-call rotation.

• Provide leadership and oversight. 
• Work collaboratively with clinical operations and IS teams to identify and implement system enhancements.
• Manage a team of Epic Applications Analyst to configure and maintain system settings to ensure optimal functionality and meet user needs.
• Develop and maintain documentation for system use and training materials. 
• Analyze system usage data and identify opportunities for improvement. 
• Stay up to date on the latest Epic updates and best practices. 
• Manage and prioritize application related tasks and projects. 
• Troubleshoot and resolve application issues. 
• Participate in system upgrades and implementations.

Experience:

• Experience working in a medical setting required

• Strong understanding of Epic ClinDoc, Inpatient Orders, Optime and/or Anesthesia applications required

• 3 years of management experience leading a team supporting Epic ClinDoc, Inpatient Orders, Optime and/or Anesthesia required

• A BA/BS Degree Information Technology, Healthcare, or related field is required or 7 years of equivalent clinical or information services experience.

• The qualified candidate must hold current Epic Certifications in one or more Epic applications - preferably ClinDoc, Inpatient Orders, Optime or Anesthesia - or achieve certification within 180 days.

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Education:

• A BA/BS Degree Information Technology, Healthcare, or related field - or 7 years of equivalent clinical or information services experience - required

• The qualified candidate must hold current Epic Certifications in one or more Epic applications - preferably ClinDoc, Inpatient Orders, Optime or Anesthesia - or achieve certification within 180 days.

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