Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

We currently have an opening for a full-time Manager, Care Management  to join our Spokane, WA team. The Manager, Care Management, position requires a thorough understanding of clinical, financial, administrative, and psychosocial components of the healthcare continuum The RN Care Manager is responsible for providing assessments, planning, interventions and follow-up for patients and family members at Shriners Children's across the continuum of care. 

Schedule: Full-time M-F (in-person)

Holidays: 9 observed holidays per year

Compensation range: Pay range for this position is $34.98/hr - $59.97/hr. The hired applicant's placement within the range is based on qualifications, professional experience and education.

          Performs a variety of functions related to the management of department personnel in compliance with organizational and human resources policies and procedures.

• Interviews, hires, and recommends termination of employees in accordance with Human Resources policies and procedures and in consultation with Director.
• Assures each staff member undergoes an annual performance evaluation based on their criteria-based job description within specified time-frame.
• Communicates job duties to staff in a clear, understandable and concise manner, plans, directs and supervised work of assigned staff utilizing positive communications and effective problem solving.
• Coordinates new employee orientation to department within established time-frames.  Ensures competencies and orientation requirements are completed and documented.
• Delegates appropriate responsibility and authority to staff according to relevant job descriptions and individual capabilities.
• Evaluates department staffing/scheduling requirements, taking into account requests for holiday/vacation time; recommends appropriate use of per diem staff.                                                     

        Performs a variety of administrative functions to coordinate, supervise and monitor department operations under the direction of the Director of Patient Care Services.

• Monitors, controls, evaluates and reports departmental expenditures for salary, equipment and supplies; reports over/under budget variances and recommends control measures within established time-frames.
• Participates in the development of operating and capital budgets on an annual basis utilizing historical and projected volume data to determine needs for each individual sub-account.
• Works effectively as a member of the Management Team to accomplish hospital organizational goals, develop a strategic plan, develop a positive working relationship with the medical staff and to develop positive interdepartmental communications regarding department programs and services.
• Conducts regularly scheduled staff meetings to explain administrative and department policies, improve communications, to identify and propose resolution of problems and plan future activities.
• Develops and implements a department Performance Improvement Program in compliance with the Joint Commission standards for hospital accreditation.
• Develops, reviews, and revises department policies and procedures, and job description in compliance with regulatory and hospital standards.

This is not an all inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. 

Required

• Bachelor in Nursing
• RN licensure in WA
• 3 years experience in nursing
• Case Management Certification (CMC, ACM or ANCC), if not currently certified - certification will be required within 12 months of hire/eligibility

Preferred

• Master's in Nursing 
• 3-5 years Care Coordination/Case Management experience
• 5+ years of clinical experience in Pediatrics, Burn care and/or Orthopaedics
• Experience with utilization review/management with a working knowledge of InterQual criteria