Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Help create a brighter, stronger future for the children we serve at Shriners Children’s Southern California (SCSC). We are a family-centered, pediatric subspecialty Ambulatory Surgical Center located in Pasadena, providing complex care for children with orthopedic conditions.

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a Medical Staff Services Coordinator in our Medical Staff Office. Reporting to the Chief of Staff, the successful candidate will act as a liaison between the SHC Credentialing Verification Office (CVO) and the SCSC Medical Staff Office, supporting the credentialing and privileging application process.  

This position is full time, non-exempt and benefits eligible. The pay range for this position is $30.00 - $37.00/hour. Compensation is determined based on years of experience and departmental equity. 

Typical schedule: M-F 8am - 5pm

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Key responsibilities include

• Coordinates requests for credentialing and privileges to CVO, including but not limited to: appointments, re-appointments, status changes. LOA and other updates.
• Coordinates the credential file from the CVO through the MEC and BOG approval process per Medical Staff Bylaws, including attending meetings of Medical Committee of Board of Governors.
• Coordinates and collaborates with residency program directors, medical schools and others, to facilitate Fellow/Resident/Student/Observer rotations.
• Processes residents and clinical fellows and performs review and analysis, identification and follow up of any missing items; prepares files for review and recommendation by the Medical Staff.
• Responsible for the input of the fellow and resident information into the credentialing database – MD-Staff, unless otherwise assigned.
• Coordinates the fellow/resident/student/observer paperwork with the affiliated facilities to ensure completion of all required documents in advance of rotation start date.
• Coordinates performance review of Residents per the Medical Staff Bylaws.
• Coordinates the annual resident and fellow report for Corporate Medical Affairs.
• Responsible for the collection of the appropriate facility-specific forms required for onboarding.
• Responsible for working with the Medical Staff on the development and delineation of clinical privilege and approval/maintenance of the privilege forms every 5 years, per the Medical Staff Bylaws.
• Responsible for the License Procurement Renewals (in coordination with the Telehealth License Coordinator), telehealth license request forms, CME requirements/tracking and monitoring of expirations.
• Performs ad hoc job-related duties as assigned. 

• Provides administrative support to Medical Staff and Advanced Practice Professionals, as required. 

• Schedules, coordinates, prepares agenda, and takes minutes, for Medical Staff committees as outlined in the Medical Staff Bylaws. 

• Prepares BOG summary reports of credentialing/privileging recommendations and ensures flow of information and action items for Medical Staff committees outlined in the Medical Staff Bylaws and communicates credentialing decisions to the CVO. 

• Works with COS on call schedules, timekeeping, contracts, budgets, expenses, and communicates to on and off site providers

• Knowledge of Medical Staff Affairs operational process, related accreditation and certification requirements and federal and state regulations preferred.
• Must have the ability to multitask, communicate effectively, both orally and in writing, use independent judgement and be highly organized and detail oriented.
• Excellent computer skills required.
• Previous Joint Commission survey preparation and interview experience a plus.

Education

High School diploma or GED Required, Associates degree preferred, or combination of education and management experience deemed equivalent.

Certification/Licensure

Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) preferred

Skills

• Three years in Medical Staff services and/or five years in hospital experience preferred
• Knowledge of related accreditation and certification requirements preferred.
• Knowledge of federal and state regulations preferred.
• Working knowledge of clinical and/or hospital operations and procedures preferred.
• Working knowledge of Medical Staff policies, regulations, and bylaws and the legal environment within which they operate preferred.
• Ability to communicate effectively, both orally and in writing with all levels of the organization required.
• Ability to use independent judgment and to manage and impart confidential information required.
• Excellent interpersonal skills required.
• Excellent verbal/written skills, including accurate and concise minute and report presentation skills required.
• Individual who is highly organized, detail oriented and able to handle a multitude of tasks preferred.
• Experience with one or more Joint Commission surveys, including the preparation of Medical Staff for interview and attendance/participation in previous survey is a requirement a plus.
• Computer skills-Microsoft Office™ required.
• Medical Terminology knowledge preferred.