Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

We are a premier pediatric specialty, research, and academic teaching hospital with a medical and research partnership with Massachusetts General Brigham. It is the world’s leading center for pediatric burn care and is the only American Burn Association (ABA) exclusively pediatric verified burn center in New England and New York.

The Administrative Assistant will ensure and efficient and effective flow of patients through the Outpatient Department and Therapeutic Services and will assist the Patient Care Staff in organizing and implementing the unit's daily activities.  This is a full time position.

Monitors patient appointment check-in status & assembles patient registration information for clinical staff
Breaks down patient charts for outpatient surgery patients
Maintains department statistics and fills out monthly reports and runs reports as needed for Therapeutic Services & Outpatient departments
Monitors and maintains office supplies for the Therapeutic Services & Outpatient Departments
Completes and manages Therapeutic Services Payroll with approval of Manager
Schedules rehab patients in computer system, checks them in and out, and makes regular corrections and sets up recurring patients
Assists in scheduling, fitting and mailing of garments
Assists in maintaining a clean safe environment in the clinic setting

Answers telephones and relays messages in a professional and timely manner
Answers basic questions and takes messages about rehab patient appointments and care

Performs other duties as assigned.

Education

High School diploma or GED required

Experience

3 years administrative experience required; 5 years preferred

Experience with Microsoft Office applications required

Spanish/English bilingual proficiency preferred

Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace. 

Shriners Children’s values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.