Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

The Performance Improvement Specialist helps to ensure that care is delivered safe, timely, effective, equitable and patient centered.  The position supports the PI/Risk Management department, hospital staff, leadership, and medical staff by identifying and facilitating process improvement and safety opportunities.  In this position, you'll have the opportunity to facilitate implementation of evidence-based practices by performing data extraction and analysis and PI methodologies.  You'll actively lead and participate in the planning, implementation and evaluation of quality and safety programs.  In addition, you'll facilitate improvement of outcomes relevant to environment and patient safety, patient satisfaction and clinical quality.  

• Monitors clinical and safety data and develops data analysis with measurement description, statistical information and benchmarking information.
• Collaborates with teams to develop, review and revise Performance Improvement/Risk Management/Safety processes, protocols, policies and procedures.
• Serves as an expert and mentor for teams, leaders and staff on Performance Improvement tools and techniques.
• Supports coordination of hospital wide accreditation surveys and external body requirements, including CMS, TJC, ABA, CAP, DSHS, TSBP and FDA
• Investigates and completes loop closure on incident reports, patient complaints and grievances
• Promotes organization wide understanding of the overall quality and safety program and culture by serving as an expert resource, and conducting or providing education on performance improvement and safety structures, processes and activities.

Education

Bachelors degree in Healthcare Administration or related field required; BSN preferred

Masters degree in Healthcare Administration or related field preferred.

Skills

3 years experience in a quality management or performance improvement role preferred

CPHQ Certification preferred