Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

The Patient Registrar is the first person that our patients and caregivers will have the opportunity to interact.  This position provides support to our patients by working with the caregiver to schedule appointments, perform pre-registration and registration of new and existing patients, and providing patients with information regarding access to additional external financial resources.  In this position, you will have the opportunity to support our patients with issues dealing with scheduling and questions for the provider(s).  In addition, you will maintain compliance with clinic and regulatory agencies by obtaining various consents.  

This position is full time and will have a 9am-5:30pm schedule.

Works collaboratively with the Registration and Outpatient Services in maintaining and adjusting clinic appointments in accordance with clinic templates and physician schedules. Employee will demonstrate and execute accurate and timely data management relative to SHC operating system.

• Schedules or reschedules clinic appointments
• Ensures outpatients scheduled for visits are registered in the EMR
• Sends written notifications of regularly scheduled appointments to patients and families.
• Orients all new patients and families to the clinic

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Education

High School/GED required

Experience

Some experience in scheduling, registration and insurance verification required

Clinical experience with knowledge in medical procedures, terminology and documentation preferred

Microsoft Office experience preferred

Bilingual (Spanish/English) preferred

Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace. 

Shriners Children’s values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.