Shriners Children's

Patient Access Scheduler

Job Locations US-PA-Philadelphia
ID
2025-7593
Remote
No
Category
Revenue Cycle
Position Type
Regular Full-Time

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

 

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

 

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Job Overview

Shriners Children’s Philadelphia is where hope and healing meet. Our team of highly specialized physicians provides comprehensive care for children with fractures, sports injuries, orthopedic conditions, scoliosis, spinal cord conditions, and spine injuries. 

 

We are seeking a full time Patient Access Scheduler to join our team!  Schedule will be Monday through Friday, 8:30am-5:00pm.

Responsibilities

  • The Patient Access Scheduler will be responsible for scheduling Outpatient, MAC, and Therapy appointments, as assigned. 
  • Is also responsible for scheduling via incoming phone calls, work queues and emails.
  • Will be responsible for prioritizing scheduling requests based on visit type and requested return date.
  • Other duties as assigned.

 

Qualifications

  • HS diploma/GED required
  • Associate's degree preferred
  • 2-4 years of Patient access experience in pediatric healthcare setting preferred
  • 2-4 years of experience in a call center or dedicated scheduling environment preferred

 

Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace. 

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