Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children's Greenville has a great opportunity for a detailed and organized individual to join our team as a Department Assistant in our Care Management team.  This position provides administrative support to the Manager of the Department as well as to the RN Care Managers and Social Workers.  This position will play a vital role in supporting our patients and their families with excellent wrap around care as they receive healthcare services from our hospital facility.  Our Care Management team focuses on planning and coordinating care for our pediatric patients to help them meet their long term care needs and improve their quaility of life.  This team also works hand in hand with our patient families.  In this role, you will be supported by an amazing care management team, physicians, nurses and other team members in our hospital.  We invite you to consider joining our team.  We can't wait to work with you!

Performs administrative support for the Care Management Department. Maintains departmental files and record keeping systems, ensuring retrieval of information. Performs a variety of general clerical support functions to ensure the smooth flow of work within the office.

Serves as point of contact for Care Coordination office, assessing the nature of communications and requests, and responding appropriately.

Compiles and maintains a variety of departmental records and reports to ensure retrievability and confidentiality. Coordinates special projects as assigned.

Demonstrates open, accurate, and timely communication with staff and interdisciplinary team members to ensure effective operation within the department

Education:

High School Diploma/GED Required

Experience:

Knowledge of: Basic record keeping and filing systems; Proper grammar, spelling and punctuation; Computerized databases and word processing systems to include Microsoft Word, Office and Excel; Proper office methods and procedures; Basic medical terminology. Ability to: Type and word process accurately and with speed; Communicate effectively and tactfully in both oral and written forms with persons from diverse cultural and professional backgrounds; Adapt to a variety of new and sensitive situations and responsibilities in an appropriate and positive manner; Function effectively in a multicultural patient / family / staff environment; Analyze data, problem solve, and select an appropriate course of action from a given set of alternatives required