Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children's Ohio is dedicated to the treatment of pediatric burns and specializing in plastic and reconstructive surgery.  Our team's experience and expertise in burn treatment, cleft lip and palate, complex wound and skin conditions, and plastic and reconstructive surgery makes Shriners Children's Ohio a first choice of care.

Shriners Children's Ohio has an opportunity for a Performance Improvement Specialist to join our team.  The Performance Improvement Specialist helps to ensure that care is delivered safe, timely, effective, equitable and patient centered.  The position supports the PI/Risk Management department, hospital staff, leadership, and medical staff by identifying and facilitating process improvement and safety opportunities.  In this position, you'll have the opportunity to facilitate implementation of evidence-based practices by performing data extraction and analysis and PI methodologies.  You'll acitvely lead and participate in the planning, implementation and evaluation of quality and safety programs.  In addition, you'll facilitate improvement of outcomes relevant to environment and patient safety, patient satisfaction and clinical quality.  

Hours: This full-time position will work onsite and 72 hours bi-weekly.  

• Monitors clinical and safety data and develops data analysis with measurement description, statistical information and benchmarking information.
• Supports Medical Staff quality management data collection (OPPE and FPPE)
• Collaborates with teams to develop, review and revise Performance Improvement/Risk Management/Safety processes, protocols, policies and procedures.
• Serves as an expert and mentor for teams, leaders and staff on Performance Improvement tools and techniques, evidence-based practice searches and decision making, recommendations on improvement strategies, and methods to sustain outcomes. 
• Facilitate improvement of outcomes, relevant to environment and patient safety, patient satisfaction, and clinical quality.
• Actively participate in Performance Improvement and Environment of Care / Safety Committee.
• Supports coordination of hospital wide accreditation surveys and external body requirements, including CMS, TJC, ABA, CAP, DSHS, TSBP and FDA
• Investigates and completes loop closure on incident reports, patient complaints and grievances
• Promotes organization wide understanding of the overall quality and safety program and culture by serving as an expert resource, and conducting or providing education on performance improvement and safety structures, processes and activities.

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Required

• Bachelor in business or related field

Preferred

• Bachelor in Nursing
• Master's in Healthcare, Business or related field
• 3 years experience in quality management and performance improvement
• CPHQ certification