Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

The Practice Supervisor, provides leadership, direction, and support to practice staff to promote safe, high-quality patient care and efficient clinic operations.  This role monitors staff performance, ensures adherence to policies and standards, and fosters a collaborative, professional environment.  The supervisor supports onboarding, education, and performance improvement initiatives, while serving as a resource for patients, families, and staff in alignment with Shriners Children's mission, vision, and core values.  Shriners Children's Vancouver clinic is looking for a full time  Practice Supervisor to join the team!

Schedule:  Full time, 1.0 FTE (Vancouver Clinic)

• Supervise orientation and ongoing education of new and current staff
• Facilitate staff meetings, huddles, and training sessions; ensure accurate communication of practice initiatives
• Develop staff schedules and assignments to ensure adequate coverage across practice(s)
• Ensure efficient daily clinic operations and a positive patient experience by supporting work-flow from check-in through departure and partnering with the Practice Manager to resolve operational and staffing issues
• Serve as a resource for staff and assists in resolving patient care issues
• Attend required meeting, in-services, and complete ongoing education, and competency training
• Please note, while Shriners Children's has established expectations and leading practices for many daily work-flows, duties and responsibilities, these are not all inclusive and subject to change based on the needs of the organization

Note: This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Required:

• 2 Years Ambulatory/Physician Practice
• Basic Life Support (BLS)
• PEARS (for CMA) required within 12 months

Preferred

• 1 Year Supervisor/Leadership /Clinic setting
• 2 Years Orthopedic/Pediatric
• Medical Assistant Certificate
• Strong organizational and multitasking skills in a fast-paced environment
• Familiarity with outpatient clinic operations, insurance systems, medical terminology, and scheduling platforms
• Understanding of patient privacy laws and application of HIPAA guidelines