Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children's New England is where hope and healing meet. Situated at the crossroads of New England in beautiful Springfield, Massachusetts, our clinic provides care for children with orthopedic conditions, cleft lip and palate, orthotics and prosthetics, sports-related injuries and conditions, and urology. Shriners Children’s New England serves over 13,000 patients per year and has partnerships with Boston University School of Medicine, Albany Medical College and Bay State Medical Center. As part of our commitment to provide access to quality medical care to children and families, we have a number of outreach clinics available throughout the world.

Shriners Children's New England has an opportunity for a Medical Assistant to join our team!

The position is day shift, Monday - Friday.  

The pay range for this position is $19.69 hourly to $29.54 hourly. Compensation is determined based on years of experience and department equity.

Under the leadership of the Outpatient Department Manager and the indirect supervision of Physicians/APPs, the Medical Assistant assists with the delivery of patient care in the clinic by maintaining clinic flow, obtains routine clinical information on patients/family, provides physical care of the patients, procures and maintains par levels of clinic supplies, and provides light clerical assistance.

Additional Medical Assistant tasks include:

• Transcribing of delegated orders into the EMR
• Casting/splint application, maintenance guidance and removal
• Obtaining specimens, including performing venipuncture

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Required:

• National Board for Certification of Orthopedic Technology required in 12 months 
• Certified Phlebotomy Technician within 12 months
• Basic Life Support (BLS) 

Preferred:

• Certified Medical Assistant (CMA) - by Certification by the American Association for Medical Assistants
• Three years' experience as a Medical Assistant
• Associate's degree
• Two years' pediatric care experience