Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

The Manager of Performance Improvement/Staff Development plans, organizes, develops, and directs the operations and programs of Performance Improvement and Staff Development for Shriners Children’s Lexington. Must demonstrate understanding of the SHC Medical Center Core Values: Excellence, Innovation, Commitment, Integrity, Teambuilding, Stewardship and Respect required to carry out the functions of this position.

This position must demonstrate an understanding of the principles of performance improvement, risk management, patient safety and staff development while incorporating adult learning principles. Must demonstrate the ability to establish and maintain cooperative working relationships with all staff, physicians, students, and with academic partners. Must be proficient in Microsoft Office programs and general computer usage.

Performance Improvement

• Ensuring that Joint Commission, CMS, and State accreditation requirements are continually met
• Serving as Patient Safety Officer, Risk Manager, Title VI, 504 Coordinator
• Overseeing the Patient Satisfaction Surveys Systems

Staff Development

• Orientation
• Competency
• Mandatory and continuing education
• Student placement
• Overseeing CPR classes
• Overseeing Employee Health program

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Shriners Children’s is an EOE/drug-free, smoke-free workplace.

Required:

• 5 or more years of experience in hospital management, performance inprovement, risk management and/or education 
• BSN degree
• Current, unrestricted Kentucky RN license
• BLS certification
• CPR Instructor certification within 6 months of hire

Preferred:

• 1 year management/supervisor experience
• MSN or higher degree