Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a Resource Navigator to join our team.

Shriners Children's is an EOE/Drug Free, Smoke-Free Workplace.

The Resource Navigator works closely with the Care Management team to proactively address potential or actual transportation and lodging needs for patients and families.  The Resource Navigator assists patients and families with navigating and accessing external resources, support systems, and information by telephone or in person.  Works closely with the Shriners System Team that coordinates international patient visits and treatments.   This position also coordinates local van driver schedules related to needs for transports to & from the airport, Ronald McDonald Housing or to affiliate hospital for surgery.  This position supports related data tracking and other support needs as determined by the Care Management team.  

This is a part-time position working 5-6 hours per day Monday – Friday.   

Education

High School diploma required 

Skills

Customer support in a pediatric medical setting preferred

Bilingual English/Spanish required

Medical Terminology preferred